AI Chatbot for Small Business
Your shop never closes. Even when you do.
A trained assistant that lives on your website and handles the customer questions you'd otherwise miss — at 11pm, on weekends, while you're with another customer. It answers about your hours, services, and pricing in your voice, captures contact details from serious leads, and routes the ones worth your time straight to your inbox or phone.
What you get.
- A custom chatbot trained on your business — services, pricing, FAQs, policies
- Lead capture with name, contact method, and what they need
- Email or SMS routing for high-intent inquiries
- Live chat handoff to you when the chatbot can't help
- Conversation analytics — what people ask, where they drop off
- 30 days of post-launch tuning included
What it looks like in practice.
A plumbing company captures 30+ emergency-call leads per month after-hours that previously went to voicemail. Estimated lift: $40k+ in recovered revenue annually.
A dental practice handles 80% of insurance + scheduling questions automatically, freeing front-desk staff to focus on in-person patients.
A boutique law firm pre-qualifies prospects with a 5-question intake, so the attorney only sees leads that match their practice area.
Common questions
- How much does an AI chatbot for a small business cost?
- Odyssey AI's AI chatbot starts at $1,500 one-time for the build and training, plus $99/month for hosting, monitoring, and ongoing tuning. There are no per-message fees or hidden costs. Most small businesses recoup the cost within 60 days through captured leads that would otherwise be missed.
- How long does it take to build an AI chatbot?
- A typical small-business AI chatbot is live within 7 business days from kickoff. The first 3 days are training the chatbot on your business; the next 4 are testing, refinement, and launch. We handle the entire setup — you just answer a short intake and review before launch.
- What does an AI chatbot actually do for my business?
- It answers customer questions on your website 24/7, captures lead details from serious inquiries, routes high-intent prospects to your inbox or phone in real time, and handles repetitive FAQs so your team doesn't have to. It doesn't replace human conversation for complex needs — it filters and routes so humans handle the right conversations.
- Will the chatbot sound like a robot?
- No. The chatbot is trained on your voice, your services, and your tone. Customers consistently can't tell whether they're talking to AI or a junior team member — the AI just sounds like a well-informed employee on a chat platform.
- What happens when the chatbot can't answer a question?
- It admits it doesn't know, offers to take the customer's contact details, and routes the conversation to you via email or SMS. You can also enable a live-chat handoff so you (or your team) can jump in directly when needed.
- Does the AI chatbot work on mobile?
- Yes. The chatbot widget is fully responsive — it works on desktop, tablet, and phone. About 70% of typical small-business chatbot conversations happen on mobile.
- Can I see what customers are asking?
- Yes. You get a weekly summary email of conversations — top topics, lead counts, drop-off points — plus on-demand access to full transcripts. This often surfaces product/service gaps you didn't know existed.
Ready to talk?
The 30-minute strategy call is the front door. We'll map your situation, identify the highest-leverage move, and tell you what to do next.